Privacy Policy

1. Introduction

Vertex Rubber India Pvt Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vertexrubberindia.com or use our services.

We reserve the right to update this policy at any time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, company name, billing address
• Technical Data: IP address, browser type, device information, operating system, browsing behavior
• Usage Data: Pages visited, time spent on pages, click patterns, and other analytical data
• Communication Data: Information you provide when contacting us via forms, email, or phone

3. How We Collect Your Information

We collect information through:

• Contact forms and quote requests on our website
• Direct communications via email, phone, or WhatsApp
• Cookies and similar tracking technologies
• Website analytics tools
• Business inquiries and transactions

4. How We Use Your Information

We use the collected information for:

• Processing and responding to your inquiries and requests
• Providing quotes, proposals, and product information
• Processing orders and transactions
• Improving our website and services
• Sending relevant updates, newsletters, and marketing communications (with your consent)
• Complying with legal obligations and regulatory requirements
• Fraud prevention and security purposes

5. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (e.g., shipping companies, payment processors)
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include SSL encryption, secure servers, access controls, and regular security audits.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. We use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand how visitors use our website
• Preference Cookies: To remember your preferences

8. Your Rights

You have the right to:

• Access your personal data held by us
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time
• Lodge a complaint with relevant data protection authority

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: info@vertexrubberindia.com
Phone: +91 9820251010
Address: Survey No: 106, Gala No.03, Green Park, Industrial Estate, Richard Compound, Manichapada Road, Vasai(E), Palghar-401208, Maharashtra, India